Platform Maintenance
Keeping what you have running: dependency updates, security patches, small improvements and a named person who already understands the system.
Aperçu
Software decays without being touched. Dependencies go out of support, security advisories accumulate, browsers change, and integrations break when the other side updates. A site left alone for two years is not the same site; it is a slower, less secure version that is now expensive to bring current.
Maintenance is unglamorous and it is far cheaper than the alternative. A modest ongoing arrangement keeps a platform current, whereas neglect eventually forces a rebuild that costs many times more and is presented as a strategic decision rather than the consequence it is.
À qui cela s'adresse
- Companies whose site or application has no one looking after it
- Businesses with a build finished and the agency relationship ended
- Teams accumulating small fixes nobody has capacity for
Notre approche de Platform Maintenance
Les travaux précis que couvre une mission type. Le périmètre est convenu d'avance : rien ici ne réapparaîtra plus tard comme une ligne surprise.
Dependency and security updates
Regular updates applied and tested, with security advisories handled on a defined timescale rather than when someone notices.
Monitoring and alerting
Uptime, errors and performance watched so problems are found before customers report them.
Small improvements
The steady stream of minor changes that never justify a project but collectively matter a great deal.
Performance watch
Periodic checks against Core Web Vitals, since performance degrades gradually as content and scripts accumulate.
Backup and recovery testing
Restores actually tested, because an untested backup is a belief rather than a safeguard.
Technical debt tracking
A visible record of known compromises with a plan for the ones worth repaying, so debt is chosen rather than accumulated.
Du premier échange au résultat mesuré
Toujours la même séquence, pour que vous sachiez ce qui vient ensuite.
Take stock
Audit the current state: dependencies, security posture, monitoring, and what is already overdue.
Stabilise
Clear the urgent backlog and get monitoring and backups into a state worth relying on.
Maintain
A regular cycle of updates, checks and small improvements against an agreed monthly allocation.
Report
Plain reporting on what was done, what is coming and what needs a decision.
Des résultats, pas des livrables
Un empilement de documents n'est pas un progrès. Voici les changements que le travail doit produire.
No forced rebuild
Continuous updating avoids the point where a platform is too far behind to update incrementally.
Security handled
Advisories acted on within a defined window rather than discovered during an incident.
Small things get done
An allocation for minor work means the backlog of irritations actually shrinks.
Someone who knows the system
Continuity means a problem gets diagnosed rather than investigated from scratch.
Questions fréquentes sur Platform Maintenance
Ce qu'on nous demande avant de nous contacter. Si votre question n'y est pas, posez-la nous directement.
How much maintenance does a website need?
A few hours a month for a straightforward marketing site, more for anything with integrations or user accounts. The exact figure matters less than it being regular; sporadic attention produces the compounding backlog this is meant to avoid.
Can you maintain something you did not build?
Usually, after an audit. Familiarisation costs something at the start, and we would rather quote that honestly than pretend the first month is the same as the tenth. Occasionally an audit concludes the sensible move is a rebuild, and we would say so.
What counts as an emergency?
Site down, checkout broken, active security incident, data exposure. These have a defined response time. Everything else queues into the regular cycle, and agreeing that boundary in advance keeps the arrangement workable.
Is this just insurance?
Partly, but most of the value is the small improvements. Clients who use their allocation for steady incremental work end up with a noticeably better platform after a year, rather than the same one that has not broken.
Vous réfléchissez à Platform Maintenance ?
Dites-nous ce que vous cherchez à changer. Si nous ne sommes pas les bons interlocuteurs, nous vous le dirons et vous orienterons ailleurs.
Vous cherchez la vue d'ensemble ?
Platform Maintenance accompagne généralement d'autres travaux en Web, App & Platform Development. Parcourez tout le domaine pour voir les liens.